shipping and payment
"Thesis wood" is an the online store selling products through the Internet and the sole proprietorship of Avgoklouris Eleftherios, based in Skyros - region Lino, PC 34007, Prefecture of Evia, Greece, TIN 041831162 and the competent tax office Kimi.
The company through this Web site (www.thesiswood.com), enables users / visitors to use the online store and the services it offers them.
If you have any questions, please contact us (see the contact page on how to do this).
This web site contains the following information about the Company and the products offered for sale through it:
• The management of the Company,
• Description and essential characteristics of the product,
• Price (with VAT),
• The method of payment and delivery,
• The right of withdrawal
The prices of the products described in this online store include VAT.
Prices are subject to change without notice.
Thesis wood products shown on this site have gone through strict quality control by the Company. If perchance a problem is found, the users/visitors are requested to communicate directly with Thesis wood to find a solution.
Purchasing products from the Internet is a separate experience from buying directly from stores. Please be aware that:
• The colors shown on the website depends on many factors (natural materials, variations in production, photographic conditions, etc.) - including the display settings of your computer.
• The listed dimensions are accurate in centimeters (cm).
Thesis wood products are exclusively handmade and for this reason they have very limited availability, which appears when you select a specific product.
How to order
To order products through our online store:
• Register on online store by clicking on the "Register" and entering the necessary data (Name, Address, Tel. etc.). Registration is required only once. On your next visit, simply click on "Connect" and sign in with your email and password.
•“Direct purchase” without registration by following the steps indicated.
• Select the products that interest you, placing them in your cart (Click to Cart).
• Check the products you put into your cart and then click "Checkout".
• Complete your order by following the steps indicated.
You can also order by phone at +30 22 22 091 106, DAILY 10:00 - 13:00, 18:00 – 20:00 (EET).
The payment of the products is made through a bank transfer and paypal. National Bank of Greece IBAN: GR6801108070000080740037801 BIC:ETHNGRAA AVGOKLOURIS ELEFTHERIOS
Transportation and delivery
The maximum delivery time is 20 working days after checkout. Orders are sent no later than four working days after order. Tracking of the delivery process can be done via a link sent in the Thesis wood confirmation e-mail.
Thesis wood will replace any product ordered that is not delivered in perfect condition. In such a case you should contact us directly by e-mail. Return requests can be accepted only within 10 working days from the date of initial receipt of the goods by the customer.
Thesis wood is not responsible for delays in the execution of orders due to force majeure.
Thesis wood policy is to not deliver parcels to underage persons without written authorization from a parent or legal guardian.
No matter how near or far our furniture has to be shipped, Thesis wood has specific and very satisfactory packaging to ensure the product arrives at the recipient safely.
Right of withdrawal
The user / customer can receive the ordered goods without reservation. If you change your mind or if, despite all the attention given by Thesis wood to the quality of its products, you are not satisfied with them, you may return the products.
Ιn such cases, Thesis wood is bound to return the value of the returned product, by check to the customer's name on the order upon the receipt of the returned product. According to the provision of article 4 par. 10 n. 2251/1994 concerning distance contracts, the right of withdrawal may be exercised by the user / customer in a statement to the Company, without justification, within 14 calendar days of the date of receipt of the product concerned. The user /customer must return the product to the Company, intact in its original packaging, and is responsible for the return costs. Returns are accepted by the Company only for products returned intact in their original condition, with the retail receipt and without damage to the original packaging.
All refunds must be requested within 10 working days from the initial receipt of the product and the user/customer must return the product in its original packaging.
In case of return the product ordered for replacement due to the fault of the Company, Thesis wood will bear the shipping costs of the return replacement.
Article 9: WITHDRAWAL - RETURN OF PRODUCTS
For the complete text of the current law (provision of article 4 par. 10 n. 2251/1994), please click on the link.
Thesis wood products are fully tested repeatedly before shipping to avoid any problems with the products. Products with a material defect which is delivered to a customer, and the defect is not due to the fault of the customer, will be replaced with an identical product without defects. If the damage is caused by the failure to observe the instructions from poor maintenance, or is the normal wear from use of the product, the company bears no responsibility for damage.
Address or Name Change
For the safe and timely delivery of products ordered from this online store, users / customers are invited to immediately inform the Company of any change of address or other elements of their identity, indicating if possible the client code that has been given for the use of this website.
These Terms are subject to Greek law and interpreted in accordance. Any provisions found to be void or voidable by the competent Greek court will subsequently lapse, without affecting the validity of the remaining terms. Any dispute arising from the use of this website or relating to these Terms shall be subject to the jurisdiction of the substantive competent courts of Chalkida, Creece.